Acting as your full-time IT Support department, Purenetworking’s fully managed IT Support service takes complete responsibility of your IT related tasks – allowing you to concentrate on growing your business.
Fixed price service, backed by fantastic SLAs, run by a experienced, skilled and passionate team of IT professionals.
- Fixed-price for easy budgeting
- Unlimited telephone and remote support
- Dedicated Account Manager
- 24/7 Networking Monitoring
- Backup management
- Virus Removal
- 3rd party vendor management
- Server Management
- Printer support
- Networking support
- Office 365 Support and Administration
- Annual System Audit
- Annual Security Assessment
- Warranty Management
- Service desk reports
Why Choose Purenetworking
As Your Support Company?
We Are An Extension Of Your Team – we become intimately familiar with your organization, systems and people.
We Offer Value for Money – our pricing is fixed price, simple to understand and one of the most highly competitive in the business
We Don't Have Long-Term Contracts – our contracts are based on a rolling 3 month IT term
We Build Long-Term Relationships – achieved through delivering a consistently high level of service
We Offer Transparency – there are no hidden extras or surprises in our pricing or contracts
We Are Accountable – we acknowledge that we are accountable for the overall performance of your IT network
We Employ Great People – a high quality service can only be delivered by high caliber passionate staff
We Invest In Staff Training – we invest heavily in staff training in order to sustain our high service levels
We Understand How IT Can Grow Your Business - our passion for technology means we maintaining a key understanding of the latest technologies
We don’t like Call Logging – we don’t use automated phone systems
We are Punctual – we guarantee that work will commence on all IT issues within the agreed SLA
We are Pro-active – providing a truly ‘Pro-active’ IT support service through pro-active server monitoring
Changing Your IT Support Company
Does Not Have To Be Stressful
Our experienced team will fully manage the transition of services from your existing IT supplier to Purenetworking Fully Manged IT Support Contract. We have over extensive experience working with businesses who decided to move from their previous IT supplier because they were dissatisfied with substandard support levels and poor customer service.
Experience a better standard of IT support and elevated service levels with Purenetworking
Please do contact us and find out how Purenetworking can help your with your IT Support needs.